Alex Jacobson

Alex Jacobson is a UNATCO systems administrator and technician, coordinating all of its security and cyberspace operations from deep within the bowels of the Liberty Island facility.

History
Highly skilled and adept at his profession, Jacobson was specifically head-hunted by UNATCO high-command to handle all of the team's IT requirements and to serve as its primary cyber-security officer charged with combating the threat of viral uploads, hacking, spying and data theft. Jacobson's office has a secret crawlspace beneath the floor, which is used regularly by Shannon and Tech Sergeant Kaplan to stash various items and "Credit Chits" stolen by the pair for sale or use at a later date, although Alex remains oblivious to this fact. Alex has a casual and easy-going personality, and is apparently not overly interested in the administrative and political machinations of UNATCO's day-to-day operations. In the course of the game however, much like his colleague, Jaime Reyes, Alex finds his loyalty to UNATCO tested by the behaviour of its agents and leaders. Becoming severely disillusioned with his employer, Alex accepts JC's offer to join Tracer Tong in Hong Kong to help uncover the truth behind the Majestic-12 conspiracy. Tong then sends Alex to the residence of Morgan Everett, former head of the overthrown Illuminati, in an attempt to verify Everett's alleged intentions to assist the resistance's war with Majestic 12.

In-game
Jacobson also serves as field advisor to biomodified troops during combat operations. Although this position is not actually official as of yet, due to the fact that biomodification technology is still undergoing field-testing. When JC first arrives at Liberty Island, Alex is tasked with supplying the rookie operative with all required information, geographical details, schematics, structural layouts and enemy positioning details to assist him in the completion of his objectives. Jacobson communicates with Paul and JC via the "Infolink", a piece of bioaugmentation technology capable of providing a direct internal link to the brain of an augmented operative. Jacobson sees everything JC sees, and hears everything JC hears. As a result, he is privy to all information made known to JC throughout his mission. After JC becomes aware of the MJ-12 conspiracy, he defects to the enemy.

Trivia

 * Alex Jacobson's character model and name are based on Warren Spector's own nephew, Alec Jacobson.

Alex Jacobson