Chen commands and controls his syndicate from within the Lucky Money nightclub, which serves as a legitimate front company for the Red Arrow's illicit activities. Chen has prominent influence throughout the affluent Wan Chai District of Hong Kong, where the Red Arrow holds significant sway over its rivals, the Luminous Path triad.
Chow blamed the murder of the Red Arrow's leader on the Luminous Path, thereby successfully turning the rival factions against one another. This conflict led to several brutal confrontations, with both groups suffering casualties. With neither Max Chen nor Gordon Quick wishing to relinquish ground to the opposition, the Luminous Path sympathizer, Tracer Tong, set a series of plans into motion in an attempt to halt the conflict before it became a prolonged and bloody war.
Tong has his newest ally, JC Denton, act as a go-between for the two factions, with JC confronting Chen at the Lucky Money to reveal the truth behind the ongoing conflict. Chen, who wished to resolve the conflict if possible, asked that JC procure the Dragon's Tooth Sword stolen at the time of his predecessor's murder, to help prove his theory. After JC returns with the sword, Chen quickly calls a ceasefire between the Red Arrow and the Luminous Path. Chen and Gordon Quick then conduct a ceremony designed to return the two factions to the uneasy truce that had long prevailed before Majestic 12's interference.
- Max Chen is involved with multiple primary goals in Hong Kong, beginning with "Demonstrate Maggie Chow's guilt to the Red Arrow by showing Max Chen the Dragon's Tooth sword. Find Max Chen in the Lucky Money Club in the mall near Wan Chai Market."
- Max Chen is an invincible character throughout the game. Unlike Gordon Quick, he cannot be killed in the last visit in the Lucky Money Club.
- Before you visit the Lucky Money, Max Chen can be found atop the building between the temple in Wan Chai Market and the passage to the Old China Hand bar.
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